AZOR Hosted VoIP — Pricing

Managed Communications Infrastructure. One Fixed Monthly Rate.

Every AZOR Hosted VoIP Pricing plan includes a dedicated account team, live cutover, and ongoing system management. You are not buying software licenses. You are engaging a team that owns your phone system.

  • Dedicated Account Team — All Plans
  • Live Cutover Included
  • Zero-Touch Device Provisioning
  • No Long-Term Contracts Required

Service Plans

Choose the Right Level of Management

All plans are per user, billed monthly. A dedicated account team and live cutover support are standard on every tier. Devices are purchased or leased separately.

AZOR Essential

$21.99 per user / month
Core managed VoIP for small teams that require reliability and clear accountability without operational complexity.

  • Unlimited U.S. & Canada Calling
  • Auto Attendant & IVR
  • Voicemail to Email
  • Mobile & Desktop App
  • Call Recording
  • E911 Compliance
  • Zero-Touch Devices
  • Provisioning
  • Number Porting — Fully Managed
  • Live Cutover Support
  • Dedicated Account Team
  • Business Hours Support
  • Advanced Call Routing
  • Call Analytics

AZOR Professional

$24.99 per user / month
The full managed platform for growing businesses that require advanced call management, integrations, and operational reporting.

  • Everything in Essential
  • Advanced Call Routing & Ring Groups
  • Call Queues
  • Multi-Site Support
  • Call Analytics & Reporting
  • Conference Bridge
  • API Access
  • Extended Hours Support
  • Dedicated Account Team
  • Live Cutover & Staging Environment
  • Lifecycle Management — Adds, Moves, Changes
  • 24/7 Priority Support

AZOR Enterprise

$34.99 per user / month
Comprehensive managed infrastructure for multi-location operations with SLA requirements, compliance controls, and executive-level accountability.

  • Everything in Professional
  • Use a consistent language
  • Custom SLA Agreement
  • Named Dedicated Account Manager
  • 24/7 Priority Support
  • Multi-Location Infrastructure Management
  • Advanced Security & Compliance Controls
  • Quarterly Business Reviews
  • Custom Reporting & Dashboards
  • Failover & Redundancy Configuration
  • Professional Services Hours Included
  • Custom Integration Development Available
  • Executive Escalation Path
  • Compliance Documentation Support
  • Onsite Assessment Option
  • Custom SLA

Devices are purchased or leased separately. Optional add-ons (AI Calls, Web Fax, 10DLC/SMS) are available on any plan at current rates. Minimum seat counts may apply. Contact us for multi-site or high-volume pricing.

What “Fully Managed” Actually Means

AZOR is not a platform you configure and support yourself. Every account is assigned a team that handles deployment, ongoing operations, and lifecycle changes on your behalf.

Deployment

Before your system goes live, your account team maps your call flows, configures extensions, ring groups, and auto attendants, and validates the setup in a staging environment. Nothing is activated until you approve it.

Ongoing System Management

Platform updates, security maintenance, and configuration changes are handled by your account team. You do not manage firmware, dial plan settings, or backend infrastructure. That is our responsibility.

Number Porting

We handle the porting paperwork and coordinate with your current carrier. Your existing numbers transfer with no interruption to your business. You are not responsible for carrier communications or timeline management.

Lifecycle Changes

Adding a user, opening a new location, replacing a device, or adjusting call routing — your account team handles these requests. You describe the change. We execute it.

Live Cutover

Your account team is on the line the day you switch. We coordinate the cutover in real time and verify routing is functioning correctly. Your previous system stays active until final sign-off from you.

Accountability Structure

Every AZOR account has a named point of contact who understands your specific configuration. When something requires attention, you are not starting over with a support queue. Your team already knows your system.

Add-On Features

Available on any AZOR plan. Add only what your business requires. No bundling or forced upgrades. All add-ons are configured and managed by your account team.

  • AI Calls: Automated inbound and outbound calling powered by AI. Use for appointment reminders, intake screening, or after-hours handling. Configured and managed as part of your AZOR system.
  • 10DLC / SMS Registration: Business text messaging requires carrier-level registration under 10DLC guidelines. We manage the registration process and maintain compliance on your behalf.
  • Web Fax: Send and receive faxes digitally through your AZOR portal or email client. No hardware required. Recommended for offices transitioning away from physical fax lines.
  • Text Back: Automatically send a customizable text message in response to missed calls. Keeps communication open when your team is unavailable without requiring manual follow-up.
  • ATA Fax: Connect your existing analog fax machine to the AZOR platform using an Analog Telephone Adapter. Preserves your current fax workflow without replacing hardware.
  • Additional Endpoints: Desk phones, conference room devices, and paging systems added beyond your base seat count. All endpoints are zero-touch provisioned and managed through your account team.

Devices

AZOR supports a full range of business desk phones, conference room endpoints, and paging systems. Devices are purchased or leased separately and are not included in monthly per-user pricing.

  • Business desk phones available for purchase or lease
  • Softphone included on all plans via mobile app
  • Conference room speakerphones and overhead paging supported
  • All hardware is zero-touch provisioned — pre-configured before shipment
  • Devices arrive ready to use — plug in and the phone registers automatically
  • Replacements and hardware swaps managed by your account team
  • Multi-site deployments coordinated across locations simultaneously

Zero-Touch Provisioning

Every AZOR device is pre-configured before it leaves the warehouse. Extensions, voicemail, and call routing are already programmed to your account specifications.

Your team plugs in the phone. The system registers automatically. This eliminates on-site installation appointments and removes user error from the deployment process.

Your Current System Stays Active Until You Are Ready

Every AZOR migration is staged, tested, and executed under the supervision of your account team. You will not experience an unplanned outage or an unsupported go-live day.

Parallel Operation

Your existing phone system remains fully operational throughout the entire transition. AZOR is built and tested in parallel. The switch happens only after you confirm everything is working correctly.

Cutover on Your Schedule

Go-live is scheduled around your operations. We do not cut over during your peak business hours unless that is your explicit preference. Timing is agreed upon in advance.

Staged Rollout Available

For larger teams or multi-location businesses, we support phased rollouts by department or site. This reduces risk and allows your staff to adapt incrementally rather than all at once.

Number Continuity

All existing business numbers transfer to AZOR. Your clients reach you at the same numbers they have always used. Porting timelines are tracked and communicated throughout the process.

No Technical Background Required

Your account team handles every technical element of the migration — carrier coordination, number porting, and device configuration. You manage your business. We manage the system.

Post-Launch Support

The first 30 days after cutover include elevated support priority and scheduled check-ins from your account team to address routing adjustments, staff questions, or configuration changes.

Ready to Talk Through Your Setup?

A 15-minute call is all it takes to understand your current system, your team size, and what a transition to AZOR would look like. No commitment required.